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I called my card company, and my card is fine. What now?

Posted by on 10/15/2016 to All Questions
If your credit card or debt card provider says your card is in working order, then the next step would be to call PayPal. All of our orders are processed through PayPal, they are our payment gateway, including those paid by credit card. There may be another issue on their end that will need to be cleared up before your card can be used or they can tell you why the card is not able to be used. We can not call PayPal for you as they will need personal information that we do not have. For your safety we do not have nor want access to your personal information. You can contact them at the number listed below.
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