Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MidlandHardware.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Order Cancellation Policy
Orders can only be canceled by phone 816-763-2304 or by using the Contact Us Form. Orders can only be canceled before they are processed. Once orders are processed you will need to follow our Return Policies and the cancellation will be treated as a return with all applicable fees. Orders refused at delivery will be assessed all applicable fees as well as return shipping.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, MidlandHardware.com has the right to refuse or cancel any orders placed for product listed at the incorrect price. MidlandHardware.com has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MidlandHardware.com will immediately issue a credit to your credit card account in the amount of the incorrect price.
MidlandHardware.com strives to keep the most up to date pictures of items as we can. Manufacturer can update a product and not provide us the most current image. Therefor pictures of products on our site may not depict the product accurately. Please order based on the product description not the picture. We are unable to guarantee product colors unless it is stated in the product description.
Damaged items can not be refused. Refused orders may not receive a refund at all, unless prior approval has been given and noted on the order. Our warehouses are not set-up to receive refused shipments. All returned merchandise must be sent to our location for proper processing. Orders that are refused may not be shipped back to our location. Please contact us immediately if you need to refuse a package or if you have already done so. Refusal of items will result in shipping charges being taken out of your refund as well as the 15% restocking fee.
IF you receive a damaged item please take pictures of the item(s) and complete a damaged item form. If the box is damaged please take a picture of that as well. Please be sure to look at the items in the box because they might not be damaged like the outside of the box.
3rd Party Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of MidlandHardware.com., Copyright 2015, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether MidlandHardware.com signs them or not.We reserve the right to make changes to this site and these Conditions at any time.